When “Scrappy” Becomes Sloppy: What Amazon’s Culture Overhaul Gets Wrong 

A friend of mine once described working at Amazon as “building a rocket ship while being pushed off a cliff.” Back then, the company’s obsession with innovation made that intensity feel exciting. But today, Amazon’s attempt to reignite that startup energy feels less like culture transformation and more like corporate confusion.  CEO Andy Jassy is making big moves. He’s mandating five days a week in the office. He’s cutting 15% of management. He’s warning against “fiefdoms” and telling employees to be scrappy and act like owners. And he’s saying—explicitly—that Amazon is a meritocracy now. “It’s not how charismatic you are,” Jassy told employees in a recent internal meeting. “It’s what we...

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The Surrendered Leader

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A Culture for All Generations

Disrupting the way we think about generations to attract, engage, and retain all employees

There’s a real benefit in dismantling the perceptions behind Gen Z or X, or whatever the next trendy label is! Citing extensive academic research from her book, Unfairly Labeled, Jessica provides a refreshingly enlightening and data-driven perspective on how multi-generational organizations can strip away stereotypes and and biases that hinder performance and prevent progress toward a common purpose.

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