Where Have All the Middle Managers Gone?

Not long ago, the middle manager was the linchpin of the corporate world. They juggled project management, performance tracking, and resource allocation while ensuring their teams stayed on track. Today, those responsibilities are increasingly being handed over to...
The Visibility Obsession

The Visibility Obsession

In today’s episode: In making decisions about promotions and hiring, businesses often make the mistake of prioritizing visibility over results. • But there are brilliant people in every organization who are doing good work quietly. Visibility is a trap. • Good...
The Visibility Obsession

Discernment Over Data

In today’s episode: Good business requires more than just data–it’s about the human element of discernment, decision-making, and interpreting what the data means. • AI has the power to connect more dots than we’ve ever seen, but it also...
The Visibility Obsession

An Open Letter to Delta CEO Ed Bastian

In today’s episode: Delta Airlines fosters a culture of community engagement. But in the wake of the Crowdstrike disaster, CEO Ed Bastian is quoted saying it was too late to reach out to Microsoft and Crowdstrike executives. Cultivating caring relationships...
The Visibility Obsession

Anticipate Resistance To Change

In today’s episode: In today’s episode: Any change to an organization will face resistance for rational reasons: lack of trust, switching costs, competing commitments, and change fatigue–as well as a reflexive identity-based resistance to change....