by Dr. Jessica Kriegel | Jul 31, 2026
The SHRM Lawsuit Reminds Us: Psychological Safety Does Not Protect You From “No” Psychological safety does not protect you from “No.” I’ve been fascinated with this SHRM lawsuit about service dogs at work. Here’s the headline: The world’s largest HR association said...
by Dr. Jessica Kriegel | Jul 22, 2026
The Experience Audit This week’s edition of This Week in Culture introduces the Experience Audit, a simple way to examine the moments that shape culture every day. Employees don’t decide leadership is trustworthy because of a mission statement. They decide...
by Dr. Jessica Kriegel | Jul 15, 2026
What Messi Understood About Leadership That Ronaldo Didn’t Long before this year’s World Cup, the opening chapter of Surrender To Lead explored Lionel Messi and Cristiano Ronaldo’s different approaches to leadership. One tried to control the outcome. The other trusted...
by Dr. Jessica Kriegel | Jul 8, 2026
Employees Aren’t As Afraid of AI as You Think Everyone seems convinced employees are terrified of AI. The data tells a more interesting story. This week’s edition of This Week in Culture looks at new SHRM research showing that while 46% of employees...
by Dr. Jessica Kriegel | Jul 1, 2026
Who Owns the Hours Your Employees Create Through Efficiency? What happens when your best employee can do a full day’s work in three hours? As AI makes exceptional performers even more efficient, leaders will have to answer a question we’ve never really had...
