What Gets Measured Gets… Confused with Progress

by | May 20, 2026

What Gets Measured Gets… Confused with Progress “What gets measured gets done” may be one of the most influential management ideas of the modern era. It may also be one of the most counterproductive when misunderstood. A measurable objective is often a proxy for...

The Stories We Inherit vs. The Stories We Create

by | May 13, 2026

The Stories We Inherit vs. The Stories We Create I took my daughter to Washington, D.C. recently, and we spent the day learning about history. At one point, standing in front of a statue of Thomas Jefferson, she looked at me and said, “I thought Thomas Jefferson was...

AI as a Cost Cutter vs. a Growth Engine

by | May 6, 2026

AI as a Cost Cutter vs. a Growth Engine AI is exposing a leadership problem. Too many companies are only talking about AI as a way to cut costs. But what about growth? This week in This Week in Culture, I wrote about my conversation with Nicole Mangarella, Head of...

When ‘They’ Take Over

by | Apr 22, 2026

When ‘They’ Take Over “They.” “They didn’t give us clarity.” “They don’t understand the business.” “They made the wrong call.” It’s one word, but it tells you everything about a culture. The moment it shows up, ownership starts to slip. People start describing what’s...