AI as a Cost Cutter vs. a Growth Engine

AI as a Cost Cutter vs. a Growth Engine AI is exposing a leadership problem. Too many companies are only talking about AI as a way to cut costs. But what about growth? This week in This Week in Culture, I wrote about my conversation with Nicole Mangarella, Head of Global Technology and Innovation at SPS on CEO Daily Brief and how companies are actually using agentic AI to remove operational friction and free people up for higher-value work. I’ll be speaking more about this in June at the SPS Connected Workplace Experience alongside leaders focused on the future of workplace innovation and business performance. #SPSNYC26 #SPSConnectedWorkplace #WorkplaceExperience Event Page and...

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PAST ISSUES

When ‘They’ Take Over

When ‘They’ Take Over “They.” “They didn’t give us clarity.” “They don’t understand the business.” “They made the wrong call.” It’s one word, but it...

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The Most Comfortable Lie About AI

The Most Comfortable Lie About AI The most comfortable lie about AI is that it can never replace human empathy. It’s such a safe, nothing statement...

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Why Are You Disturbable?

Why Are You Disturbable? Over the weekend I called my mentor to vent about someone who was frustrating me. I expected advice about the situation....

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The AI Anxiety Gap

The AI Anxiety Gap This week’s This Week in Culture is about something I’m calling the AI Anxiety Gap. A research note from Citrini Research moved...

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