AI-Powered Empathy: It’s like Auto-Tune for Management
As we head into the final weeks of the year, this newsletter kicks off a special series: 2025 Workplace Trends. These are the ideas shaping how we’ll work next year and beyond—starting with something that’s equal parts fascinating and terrifying: AI-powered empathy. Picture this: You’re crafting an email to a colleague, and before you hit send, your AI tool chimes in. It knows the recipient’s personality assessment, understands their preferred communication style, and suggests tweaks—maybe softening your tone or framing the message differently. You send it off, and the recipient feels like you get them. But it’s not you—it’s the bot. Then, when they reply, their AI assistant does the...
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A Culture for All Generations
Disrupting the way we think about generations to attract, engage, and retain all employees
There’s a real benefit in dismantling the perceptions behind Gen Z or X, or whatever the next trendy label is! Citing extensive academic research from her book, Unfairly Labeled, Jessica provides a refreshingly enlightening and data-driven perspective on how multi-generational organizations can strip away stereotypes and and biases that hinder performance and prevent progress toward a common purpose.
